Cookie Policy

This Cookie Policy explains how Heleo AI (“Heleo,” “we,” “our,” or “us”) uses cookies and similar technologies when you access or use our website, applications, and services (collectively, the “Services”).

This policy should be read together with our Privacy Policy.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, and understand how users interact with content.

We may also use similar technologies such as local storage, pixels, or analytics identifiers.

Why We Use Cookies

Heleo AI uses cookies and similar technologies to:

Enable core functionality of the Services

Improve performance and reliability

Understand how users interact with the platform

Enhance usability and design

Maintain security and prevent misuse

We do not use cookies to provide medical advice, diagnoses, or treatment.

Types of Cookies We Use

Essential Cookies

These cookies are required for the Services to function properly. They enable core features such as page navigation, security controls, and access to protected areas of the platform. These cookies cannot be disabled.

Functional Cookies

These cookies remember user preferences and settings to provide a smoother experience, such as language preferences or interface choices.

Analytics Cookies

These cookies help us understand how users interact with the Services by collecting aggregated, non-identifying information such as page views, feature usage, and navigation patterns. This data helps us improve the platform.

We do not use analytics cookies to track individuals across unrelated websites.

Data Minimization and Privacy

We aim to collect only the minimum data necessary to operate and improve the Services. Cookie data is used in an aggregated and limited manner and is not used to identify individuals or infer medical conditions.

We do not knowingly collect sensitive health information through cookies.

Third-Party Cookies

We may use trusted third-party service providers (such as analytics or infrastructure providers) who set cookies on our behalf to support platform functionality and performance.

These providers are contractually required to safeguard information and use it only for authorized purposes.

Your Cookie Choices

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the Services.

Some essential cookies cannot be disabled, as they are required for the Services to operate.

Changes to This Cookie Policy

We may update this Cookie Policy periodically. Continued use of the Services after updates constitutes acceptance of the revised policy.

If you have questions about our use of cookies or similar technologies, contact us at:

legal@heleo.ai

DISCLAIMER

Heleo AI provides educational and informational content only and does not offer medical advice, diagnosis, or treatment.