Terms of service
These Terms of Service (“Terms”) govern your access to and use of the Heleo AI website, applications, APIs, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Services.
Purpose of the Services
Heleo AI provides educational and informational tools designed to help users explore and understand health-related information through visual learning, contextual explanations, and AI-powered insights.
The Services are intended solely for learning, awareness, and informational purposes.
Heleo AI is not a medical device, healthcare provider, diagnostic system, or clinical decision-support tool.
No Medical Advice or Diagnosis
Heleo AI does not provide medical advice, medical opinions, diagnoses, treatment recommendations, or clinical guidance.
All content, visuals, explanations, and outputs generated by the Services are provided for general educational and informational purposes only. They are not intended to be used for medical decision-making or to replace professional medical judgment.
You agree that you will not rely on the Services for medical decisions and will consult qualified healthcare professionals for diagnosis, treatment, or medical advice.
User Responsibilities
By using the Services, you agree to:
Use the Services lawfully and in accordance with these Terms
Provide accurate and truthful information when creating an account
Maintain the confidentiality of your login credentials
Use the Services for educational and informational purposes only
Not misrepresent outputs from Heleo AI as medical or clinical guidance
Not misuse, interfere with, reverse engineer, scrape, or attempt unauthorized access to the Services
You are solely responsible for how you interpret and use information provided by the Services.
Accounts and Access
Some features of the Services may require account registration. You are responsible for all activity that occurs under your account.
We reserve the right to suspend or terminate access to the Services at our discretion if you violate these Terms, misuse the Services, or create risk or harm to Heleo AI or others.
Data Handling and Privacy
Heleo AI is designed with privacy-first and data-minimization principles. You are not required to submit sensitive personal health information to use the Services.
Any information you provide is handled in accordance with our Privacy Policy, which describes how data is collected, used, stored, and protected.
Nothing in these Terms creates a doctor-patient relationship or establishes Heleo AI as a covered healthcare entity.
Enterprise and Developer Use
Enterprise, developer, or API access may be subject to additional agreements, usage limits, technical documentation, or contractual terms.
Enterprise or developer users are responsible for ensuring their own compliance with applicable laws, regulations, and internal policies when integrating or using the Services.
Intellectual Property
All content, software, visuals, models, designs, trademarks, and intellectual property associated with the Services are owned by Heleo AI or its licensors.
You may not copy, modify, distribute, sell, sublicense, or exploit the Services or their content without prior written permission.
Service Availability and Changes
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice.
We do not guarantee uninterrupted availability or error-free operation of the Services.
Disclaimers
The Services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding accuracy, completeness, reliability, availability, or fitness for any particular purpose.
Heleo AI does not guarantee that information provided through the Services will be current, complete, or applicable to your specific situation.
Limitation of Liability
To the maximum extent permitted by law, Heleo AI shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services.
This includes, without limitation, damages related to reliance on educational content, loss of data, or inability to use the Services.
Indemnification
You agree to indemnify and hold harmless Heleo AI from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
Modifications to These Terms
We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by applicable laws, without regard to conflict-of-law principles.
Contact
Questions regarding these Terms may be directed to:
legal@heleo.ai
DISCLAIMER
Heleo AI provides educational and informational content only and does not offer medical advice, diagnosis, or treatment.